Creatio does have a module named DesktopPopupNotification which you can use for this if you'd like. It can handle the request for permissions (if not yet granted by the user/browser) and create the notification and handle a click of the notification. Something like this:

// in init call:
DesktopNotification.requestPermission();
 
// to use, something like this:
var config = {
    id: someId,
    title: someTitle,
    body: someSubject,
    icon: this._getIcon(),
    onClick: this.onDesktopNotificationClick,
    ignorePageVisibility: true,
    timeout: 5000,
    scope: this
};
 
DesktopNotification.show(config);

Ryan

Ryan Farley,

Thank you for your response. I have implemented this and also permission to enable pop ups have been provided. yet, there is no notification. Could you please help?

Implementation details :

I have replaced communication panel and added dependency module - DesktopPopupNotification

In init() I have this line of code :

init() : function()

{

    DesktopPopupNotification.requestPermission();

 this.testfn();

},

    testfn: function()
                {
                    DesktopPopupNotification.requestPermission();
                    this.console.log("testfn");
                        var createConfig = {
                        id: "1234",
                        title: "Chat Notification",
                        body: "You have a new chat notification",
                        icon: {},
                        ignorePageVisibility: true,
                        onClick: Ext.emptyFn,
                        onClose: Ext.emptyFn,
                        onError: Ext.emptyFn,
                        onShow: "Sample",
                        timeout: 5000,
                        scope: this
                    };
                     
                    DesktopPopupNotification.showNotification(createConfig);
                    }

This doesnt seem to throw a notification

Thanks in advance

Hello Yosef,

I have an article outlining how to do this here https://customerfx.com/article/adding-an-edit-button-to-the-selected-ro…

Hope this helps. 
Ryan