Hi,

I have 2 VMs for Creatio v8.0.8.4807:

1 on Windows Server 2016 wirh iis where located all Creatio files

2 on Ubuntu 20 with Postgres 12 + Redis

So after all installation steps i face with a problem 

Config Error   The configuration section 'terrasoft' cannot be read because it is missing a section declaration

Config File   \\?\C:\inetpub\wwwroot\8.0.8.4807_ServiceEnterprise_Softkey_PostgreSQL_ENU\Terrasoft.WebApp\web.config

I have checked web.config and ConnectionString and all seems fine

Also attached the error screen and in rar format web.config + ConnectionString



Thanks in advance

 

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Hi @Babyshark! How are you? I strongly recommend to double check the necessary windows componentes: https://academy.creatio.com/docs/7-18/user/on_site_deployment/applicati…

Regards.

Uriel Nusenbaum,

Hi, Uriel

I have checked everything and all seems installed. Unfortunately still have the same problem. No idea how to solve the issue.



Thanks for trying to help me.

You are welcome! If you want you could share a print with the result of this command. Please see the image below:

 

Thank you

Regards.

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Hello Community!

 

I tried to download the setup files for an on-premise for the recent 8.0.1 release, but they are not available on the ftp server at ftp.creatio.com - /support/downloads/!Release/installation_files/

 

Is there a new/changed location to download these?

 

Thanks,

Robert

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Hello Robert, 

 

Please contact us at support@creatio.com for the installation files. 

As for now, the files for 8.0.1 were not released yet. 

 

Thank you, 

Igor

Ihor Skohariev,

Hi Ihor,

 

thanks, I will do that.

 

When will the files be available on the ftp server?

Not even the initial 8.0 Atlas release is hosted there and it has been released over three month ago!

 

BR,

Robert

Hi Robert, 

 

The 8.0 on-site version is available for the support team, but please, contact our support, so we can provide more details regarding your specific needs.

 

Thank you, 

Ihor

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Hi ,

Need some help on installation 7.15.3 version. After installed and start compiling got errors. here i am attaching error and build log files of error description.

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Hello,

 

You need to install .NET Core SDK as described in these Release Notes (https://academy.creatio.com/documents/bpmonline-release-notes-7-14-4) at "DEVELOPMENT TOOLS" paragraph and Developer Pack  for 4.7.2 .NET Framework from here https://dotnet.microsoft.com/download/visual-studio-sdks so to resolve this compilation message.

 

And restart your physical computer after that.

 

Best regards,

Oscar

Oscar Dylan, Thank you for reply will check .net framework and .net core versions and once again restart the computer.

Correct versions of .net framework(4.7.2) and .net core(2.2.300) versions are present in system.Still getting the error.

Oscar Dylan,

Any other suggestions?

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Hi,

Is there a step-by-step guide on how to install bpmonline instance on the pc?

Please don't redirect me here:

https://academy.bpmonline.com/documents/administration/7-14/installing-…

I am new to this so don't get any of what's on that page. If someone can be kind enough to generate a list of steps to be taken in order to install the instance, that'd be really helpful.

Thanks in advance.

Regards,

AK

 

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Hello!

I'm afraid that the article you've mentioned is the most detailed instruction we have but in case you face any difficulties while installing the application, please let us know here or email us at support@bpmonline.com.

We are happy to help :)

Best regards,

Bogdan

I was able to get info from support over email. :)

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