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Creatio Presents a New AI-Powered Contact Center Product Suite by Velvetech on Creatio Marketplace
19:25 Jun 16, 2020
Check out a brand-new product developed by our partner, Velvetech, LLC!
The new solution is called Contact Center Product Suite. It helps users make data-driven decisions and improve call center performance thanks to AI-based agent QA with Call Analytics and Voice-to-Text transcription. It seamlessly integrates with Creatio and allows you to make maximum use of data generated by the front desk and call center to power up customer communications.