Hello Community,

Do you know if it is possible to add a new view in a mobile application that would display a map with multiple markers (where the address would be retrieved from accounts)?
And is there a way to display a custom tooltip on the map containing some information?

Thanks!

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Hello Monika,

 

We don't have any examples available for this. The only example available with maps in the mobile app is the account addresses detail and maps on it (see this community thread).

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Hello. We wanted to send two trigger emails to our audience. See below.

 

The flow logic is that when the "Version 1 - 1st Send" email is sent, those who open it exit the campaign. The filter logic for this condition is as follows:

 

If the response is "Not Opened" then they are moved to a timer of 03/12 to recieve a second send. The logic for this process is here:


The question here is regarding the "result" section of the filtering process. 

Does this play a factor in my logic displayed above, and what's the best way to adjust this (if any)? Thanks in advance, everyone. :)
 

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Good day, Lucas,

"What is the result" section may further refine the results, but, if you are already filtering your audience using "Which conditions must the contacts meet to transition to the next step", this itself should be sufficient.

Seeing your filter presets, I would additionally advise to make sure that participants responses that are != Open are reviewed. If you leave it as is - this may include Delivered emails that have not been opened yet.

You may check out this article for additional information on delivery status and double-check the contents of "Response of participant in Bulk email" (BulkEmailResponse) to make sure you narrow down the responses according to your need.

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Hi all,

When adding an aggregated field to a filter, some of the field names are missing from the 'by column' expression.
 

Example: This should state 'File and link of invoice (by column Contact)'

I believe this started following a package being migrated to the production system. The same error was not occurring in the dev system.

 

Is there a way to set these fields manually or a way of forcing the system to regenerate them?

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I've found the reason for this. The table Data schema reference contains duplicate values, some of which don't have a value in the Column name (title) field. Deleting the duplicates fixes the issue.


 

Still not sure what the cause was.

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How to hide/remove the below mentioned icons in the freedom UI

 

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Hello!

To remove the "+" and process buttons please, follow the instructions:
1) Add and enable the feature "AllowCreateAngularSchema"
2) Relogging to the app
3) In the configuration, replace the MainShell schema with the additional menu item "Angular replacing view model":

 image.png

Parent object - "Main shell layout with vertical navigation":
image.png

4) Fill the new MainShell with the following code and save the module:

 define("MainShell", /**SCHEMA_DEPS*/["@creatio-devkit/common", "css!CardSchemaViewModule", "css!MainShellCSS"]/**SCHEMA_DEPS*/, function/**SCHEMA_ARGS*/(devkit)/**SCHEMA_ARGS*/ {
    return {
        viewConfigDiff: /**SCHEMA_VIEW_CONFIG_DIFF*/[
            {
                "operation": "merge",
                "name": "ShellHeaderToolbar",
                "values": {
                    "runProcessButtonVisible": false,
                    "quickAddMenuButtonVisible": false,
                    "helpMenuButtonVisible": true
                }
            }
        ]/**SCHEMA_VIEW_CONFIG_DIFF*/,
        viewModelConfig: /**SCHEMA_VIEW_MODEL_CONFIG*/{}/**SCHEMA_VIEW_MODEL_CONFIG*/,
        modelConfig: /**SCHEMA_MODEL_CONFIG*/{}/**SCHEMA_MODEL_CONFIG*/,
        handlers: /**SCHEMA_HANDLERS*/[]/**SCHEMA_HANDLERS*/,
        converters: /**SCHEMA_CONVERTERS*/{}/**SCHEMA_CONVERTERS*/,
        validators: /**SCHEMA_VALIDATORS*/{}/**SCHEMA_VALIDATORS*/
    };
});

5) Relogging to the app and check the result:

image.png

 

As for the Global Search - see this post https://community.creatio.com/questions/global-search-field

In your case if you need to hide it for all users - specify the "All employees" and "All external users" in the GlobalSearchInputVisible operation permission.

You can use this marketplace addon to hide UI elements without any additional code: https://marketplace.creatio.com/app/experceo-ui-wizard-creatio
 

Mohamed Ouederni,

 

It's an option, but we faced several tickets when 2 first DCM stages are not displayed in the UI on all Freedom UI pages when this addon is installed. So better hiding the elements using examples we shared above.

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I'm trying to get the "Resulting collection" out of a Read data step in a Business Process in order to iterate over it, but whatever I try the "Resulting collection" is null/empty when trying to access it later in BP. The "Collection of records" parameter for the step is populated with the expected number of records, but since it's an ICompositeObjectList, it can't be iterated over using an index (e.g. entityCollection[0]) which is really what I would like for this solution - using a foreach loop in code isn't ideal, as then we have to write everything in code rather than using the no code BP steps available to us.

 

I've tried many things including changing packages to not compile into a separate assembly and using the Resulting collection parameter in a subprocess BP by binding the output param to a BP param, and have even checked in the ReadDataUserTask code using Visual Studio to debug and check values, and it seems that the ResultEntityCollection ("Resulting collection") is being set correctly there, but it just doesn't seem to make it back to the Business Process. Does anyone know why this might be the case? And if there's any resolution? Currently working in 8.1.3

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To add some details to what I'm seeing, this is the Read data step:

 

This is a formula step to try to see what should be coming out of this step in the Resulting collection:

 

And this is my User Task step which takes an EntityCollection parameter:

 

Before the Formula step, the value of the "Entity collection" parameter is null, afterwards it appears in the BP trace logs as being "", so something does change - below is shown what the User Task step's Inspect looks like after it fails:

 

So the BP parameter value is "" for the EntityCollection, but it's null for passing into the User Task, and that's what we see in the User Task debugging in Visual Studio (which causes the error, as we get an "Object reference not set to an instance of an object" error when trying to use it).

 

When checking what the OOTB ReadDataUserTask code is setting to the ResultEntityCollection parameter (which is the parameter for "Resulting collection") we can see that it is correctly being passed the EntityCollection:

 

It just doesn't seem to be able to be used afterwards in the BP.

Anyone have any knowledge on why the Resulting collection parameter from a Read data step in a BP would be null despite it seeming to come back populated from the C# code?

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Hello Community,

 

I would like to add a custom icon to the Creatio icon list. How can I achieve this?

Best regards,
Ajay Kuthe

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Hello!

Unfortunately, there is currently no way to add a new icon in the icon list for Freedom UI on the current configuration.

 

However, a task has already been registered in our R&D team to consider and implement such a feature in future releases. 

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After fresh installation of 8.2.1.5446_ServiceEnterprise_Softkey_PostgreSQL_ENU product as dev environment right after i enable file design mode (fileDesignMode enabled="true" & add key="UseStaticFileContent" value="false") i am getting an error Uncaught Error: Script error for "SectionModuleV2".

 

I tried the following:
Genetate code for all schemas + full compilation, no result.

Checked may be i missed IIS rights, but no all in check.

Download all packeges to file system + compilation, no luck.

 

It seems that is a problem with a static content, as soon as i disabling file design mode, it works correctly. I always deployed my dev envs using Creatio guide. On a previous version of 8.2.0 it was fine, but with  8.2.1 i have this problem.

How can i make it work with file design mode on?

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Hello,

Please try to do the following:

1) Unlock the package CrtNUI for hotfix.
2) Open SectionModuleV2 schema metadata
3) Delete the block with WebitelCtiProvider schema dependency (see screen below).
4) Lock the package CrtNUI back.
5) Compile system

image.png

Malika,

Hey , i'm unable to view the image that you have uploaded

 

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I am trying to add a filter on the lookup owner based on the account field, but the filter is not working. Does anyone have an idea why?

Thanks!

handlers: /**SCHEMA_HANDLERS*/[
        {
            request: "crt.LoadDataRequest",
            handler: async (request, next) => {
                // filter the contact lookup for the account
                             
                if(request.dataSourceName !== "LookupAttribute_85sj3qr_List_DS") {
                    return await next?.handle(request);
                }
         
                // get the account                  
                const account = await request.$context.Parameter_q8l08xk;
                if (account) {
                    const filter = new sdk.FilterGroup();
                    await filter.addSchemaColumnFilterWithParameter(sdk.ComparisonType.Equal, "Account", account.value);
         
                    
                    const newFilter = Object.assign({}, filter);
                    newFilter.items = filter.items;
         
                    request.parameters.push({
                        type: "filter",
                        value: newFilter
                    });
                }
                             
                return await next?.handle(request);
            }
        }
            
        ]/**SCHEMA_HANDLERS*/,

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First, enable debug mode by executing the following in the browser console:

See https://customerfx.com/article/debugging-client-side-code-in-creatio-fo…

Once enabled, open the code for the page and set some breakpoints. Is a dataSourceName for "LookupAttribute_85sj3qr_List_DS" getting triggered? Maybe the name is wrong?

Is request.$context.Parameter_q8l08xk correctly retrieving the account?

Ryan

Everything looks Correct , and the issue was that I forgot to add the SDK "@creatio-devkit/common" to the page .
Thank You 

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I created an application for the fast-track certification and exported it to my local machine. While making some additional changes, the entire application got deleted. I tried importing the application with the same prefix, but it's throwing numerous errors.

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Hello!

Please provide more detailed information – what errors are you encountering?

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Hello all,

 

Is there a way to block users from copying records? I can't find any operation permission but we're trying to force user's to create new records rather than copying existing records.

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Hello,

 

In Creatio, you can manage user permissions to control access to various operations, including creating, editing, and deleting records. However, there isn't a specific permission to block users from copying records directly.

 

To achieve your goal of preventing users from copying records, you can consider the following approaches:

Custom Business Rules: Implement custom business rules or scripts that prevent the copying of records. This can be done by adding validation logic that checks if a record is being copied and then prevents the operation.

User Permissions: Review and adjust user permissions to limit access to certain records or fields. While this won't directly prevent copying, it can restrict what users can do with the records they have access to.

Training and Guidelines: Educate users on the importance of creating new records rather than copying existing ones. Provide clear guidelines and training to ensure they understand the process and the reasons behind it.

Audit and Monitoring: Implement auditing and monitoring to track record creation and copying activities. This can help you identify and address any instances where users are copying records inappropriately.

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