I need assistance with my use case. When a user sends an email from the Conversations tab on the Lead form page, the system should automatically populate the “To” field based on the Contact selected in the Lead. Currently, agents must select the recipient manually. I want to automate this behavior.

Hi all,

I would like to create an autonumber format with the following pattern:

LOS-dd/MM/yyyy-autonumber
Example of the expected result:
LOS-01/02/2025-00001

I have tried using the Autonumber option on the object field (as shown in the screenshot), but it only supports a static prefix and sequential numbers. It does not support adding dynamic elements such as the current date (dd/MM/yyyy).

How can I generate an automatic number with this format?

Thank you.

Hello,

We have a client upgrading to 8.3.1 that is not ready to use AI. How can we hide the AI side panel to ensure users are not trying to work with the AI without permissions

I get an error when trying to install Customer360

2025-12-11 17:03:31,397 System.IO.FileNotFoundException: Error occured when attempting to download the package archive from the 'https://marketplace.creatio.com/sites/marketplace/files/distribution/2025-11/CrtCustomer360App_1.13.43.zip' repository to the '' local folder ---> System.Net.WebException: Unable to connect to the remote server ---> System.Net.Sockets.SocketException: Попытка установить соединение была безуспешной, т.к. от другого компьютера за требуемое время не получен нужный отклик, или было разорвано уже установленное соединение из-за неверного отклика уже подключенного компьютера 52.31.26.85:443
   at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
   at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)
   --- End of inner exception stack trace ---
   at System.Net.WebClient.DownloadFile(Uri address, String fileName)
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.AppInstallerServiceInternal.<>c__DisplayClass27_0.<DownloadApp>b__0()
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.AppInstallerServiceInternal.<>c__DisplayClass27_0.<DownloadApp>b__0()
   at Terrasoft.Core.ServiceModelContract.PackageInstaller.BaseInstallerServiceInternal.InvokeWithLogging(Action action)