Hi Community,

We have a requirement where we need to create a filter for a specific lookup (“Responsável”) based on the value of another lookup (“Empresa Interna”). You can see both fields in the image below.

To achieve this, we tried implementing the filter using crt.LoadDataRequest, which works. However, the filter only executes once. This means that if we change the “Empresa Interna” value again, the “Responsável” lookup does not update accordingly.

So far, the only workaround we’ve found is to open the lookup in a Selection Window. In this case, the filter executes every time we open the lookup selection page.

However, this is not ideal, we need a way for the filter to execute multiple times when using the dropdown option.

Someone had an issue similar to mine https://community.creatio.com/questions/dynamic-lookup-filter-freedom-ui, but the solution is not clear enough.

How can we apply dynamic filters to a dropdown lookup in FreedomUI? 

Thank you.

Best Regards,

Pedro Pinheiro

Hi all,

By default, when a recipient unsubscribes via email, the system updates the global “Do Not Email” flag. This effectively blocks all future marketing communications.

I’m looking to understand whether it’s possible to refine this behavior to support more granular subscription management based on email types or content themes.

Use case:
A contact may want to continue receiving event-related communications (e.g., invitations, updates) but opt out of product-related marketing emails. Currently, unsubscribing from one email type results in a full opt-out, which limits our ability to manage preferences more precisely.

Has anyone implemented a solution that allows for segmented or preference-based unsubscribe handling (e.g., by category, topic, or campaign type)?

Appreciate any insights or best practices.

Thank you,
Damien

I have a business process that needs to calculate the a date for a record's date field. Users input integers to represent Day. I need to use the current date to capture the year, and month  for example. What should the formula look like to return those three values as a date value in a parameter that I can set into a record's field?

This for reference, does not work:

DateTime([#System variable.Current Date#].Year,[#System variable.Current Date#].Month,1)

I get an error: Parameter "DateDateTimeUtilities" not found

Hello,

Does anyone know how to set it so an event can automatically create a task for a user? Thanks.

Matt 

Hi Community,

Since the last update, some files are not being uploaded correctly. It appears that the upload process terminates before the entire file is uploaded, which results in corrupted files.

To determine whether this sudden termination is not user-related, we want to add a popup that appears right after the upload process finishes. This way, the user can only navigate through the app once the upload is 100% complete.

To achieve this, we tried using the UploadFileRequest handler, but it only executes at the start of the upload and does not wait for the process to finish:

{
	request: "crt.UploadFileRequest",
	handler: async (request, next) => {
		const result = await next?.handle(request);
 
		const dialogService = new sdk.DialogService();
		await dialogService.open({
			message: "O upload do documento foi iniciado. Para ficheiros grandes, poderá demorar mais tempo. Por favor, confirme se foi concluído com sucesso.",
			actions: [
				{
					key: "OK",
					config: {
						color: "primary",
						caption: "OK"
					}
				}
			]
		});
 
		return result;
	}
},

Could you please help us solve this issue?

Thank you.

Best regards,
Pedro Pinheiro